Knowledgebase
Knowledgebase : FAQ > SALES
Most services provided by 3W Infra are available on a month-to-month basis. The only exception are our colocation services. The minimum term is 12 months. All contracts are renewed automatically for the same period as the initial term. It is possible ...
Sure you can. You can buy your equipment through 3W Infra. Whether these are for example servers, server components or network equipment. New or refurbished. You can buy this based on one-off purchase or even lease-to-own.  A sales rep will be more than...
Sure we can. 3W Infra knows many local hardware vendors personally. Vendors which can provide you with for example servers, server components or network equipment. New or refurbished. A sales rep will be more than happy to consult you.
Yes, we sure do. 3W Infra’s pricing is based on monthly billing cycles. We can offer you the following discounts with longer billing cycles on the pricing mentioned on our website: * 3 months = 2,5% discount * 6 months = 5% discount * 12 months = ...
Yes, we do. 3W Infra acknowledges that LTO fits the strategy of certain organizations more and more nowadays, and that this model can increase the profitability on the mid and long-term. This option can be provided in combination with different contract t...
The most efficient way to purchase additional bandwidth for your server is to open a sales ticket, requesting additional bandwidth. Please specify the amount of additional bandwidth and the server you are requesting the bandwidth for. A sales rep will b...
Bandwidth overages are billed at EUR 0,01 per GB. That is for metered / data traffic. With 95th Percentile, the overage is mentioned in the quote/order form. Make sure to monitor your bandwidth usage closely as it may be cost-efficient to upgrade. A sal...
3W Infra does not offer a money-back guarantee.
Yes you can! Reselling 3W Infra's services is permitted. Do note that in this situation where you act as a 'reseller', we support you as our direct customer and not the end-user. We do not provide a complex reseller program, but simply prefer to offer you...
With prior approval from our marketing team you may use the 3W Infra logo. A sales rep will be more than happy to consult you.
3W Infra’s sales team is available during business hours: Monday - Friday from 09:00 to 18:00 CET (UTC+1) and CEST (UTC+2).
Depending on your requirements and availability, our services can be deployed in as little as a few hours. Deliveries are executed 24/7 (Monday-Sunday).