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Dear Customer,

As part of their commitment to continually improve the quality of service, we want to inform you about the upcoming maintenance by one of our IP transit providers.

NTT has planned a software upgrade.

The maintenance is closely monitored by NTT operations. During this maintenance, connection with NTT Global IP Network (AS2914) will be affected. Traffic shall be rerouted through other available IP transit providers. 3W INFRA engineers will be available during and after the maintenance in case, any issues should arise.


Maintenance Window:

Start Date and Time: 11 September 2019 02:00 CEST (UTC+2) (was 3th of September) 

End Date and Time: 11 September 2019 05:00 CEST (UTC+2) (was 3th of September) 

Action and Reason: Software upgrade.

Location of Work: Equinix AM7, Kuiperbergweg 13, Amsterdam, the Netherlands


If you have any questions regarding this maintenance, our engineers are available at

Best regards,



UPDATE from NTT at 03:57 CEST (UTC+2)

Maintenance has been completed without any incident and services have returned to normal.
Start Date and Time: 11 September 2019 02:00 CEST (UTC+2)
Completion Date and Time: 11 September 2019 03:31 CEST (UTC+2)

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